40% of Indians defrauded while shopping online during festive season

Around 40 percent of Indians surveyed have been defrauded when shopping online during festive season, finds a study.

The study was conducted by The Harris Poll on behalf of Norton, a global leader in Cyber safety, which released the Indian findings that explored attitudes toward cyber security and online shopping during the festive season.

According to the findings, two-thirds of Indian adults surveyed were concerned about their personal details being compromised (78 percent), being defrauded by a third-party retailer (77 percent), buying or receiving a refurbished device as a gift (72 percent), and a device they receive as a gift being hacked (69 percent).

According to a report, 40% of Indians have experienced fraud when shopping online over the holiday season.

The poll, which studied attitudes toward cyber security and online shopping over the holiday season, was carried out by The Harris Poll on behalf of Norton, a global leader in cyber safety, and the results for India were made public.

According to the study, 78% of Indian adults asked were worried about having their personal information stolen, 77% about being taken advantage of by a third-party vendor, 72% about purchasing or receiving a refurbished device as a present, and 72% about a gift item being hacked (69 percent).

Online fraud in Mumbai results in the theft of Rs 5.06 lakh from a 31-year-old software developer.

“Recently, there has been an increase in the number of online shoppers, and with that the rise in online shopping scams, gift card frauds, postal delivery frauds,” said Ritesh Chopra, Norton Director India and SAARC Countries at NortonLifeLock.

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The majority of Indian individuals who responded to the study, 78%, concur that using their connected devices to spend time online during the festive season makes them feel more connected, and 74% say it improves their mental health.

According to the report, 65% of Indian adults claim that their mental health would suffer if they were unable to use their connected devices during the holiday season.

“Our Norton report also suggests that many Indian adults have been defrauded while doing online shopping, the average loss of those surveyed is Rs 6,216,” he added.

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