New TRAI Rule: The Telecom Regulatory Authority of India (TRAI) is set to implement new rules from November 1, mandating the traceability of transactional and service messages sent by banks, e-commerce platforms, and other financial institutions. This rule aims to enhance security by ensuring transparency and blocking any unauthorized message disruptions. Telecom operators are required to trace and block messages that display irregularities in their sending chain.
TRAI’s New Messaging Regulations Set to Roll Out on November 1
However, telecom companies have raised concerns, noting that many major institutions and telemarketers are not yet ready to comply with these new standards. This delay in readiness could potentially disrupt the delivery of essential messages, such as OTPs, starting November 1. In response, several Principal Entities (PEs) have requested a two-month extension to update their systems without risking interruptions in critical message delivery.
TRAI’s Efforts to Combat Spoofed Calls and Cyber Scams
In addition to the messaging regulations, TRAI is taking steps to address the rise in spoofed calls. These calls, which appear to originate from India but are actually made from international locations by altering the caller ID, are often used in scams where fraudsters impersonate government officials. In many cases, scammers use video calls to convince victims they are involved in criminal activity, creating panic and leveraging threats to extract payments.
TRAI has highlighted that as cybercrime continues to grow globally, measures such as these regulations are essential to prevent digital scams and protect citizens from evolving threats. The new rules underscore TRAI’s focus on reinforcing cybersecurity and accountability across digital and telecommunication channels.
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