Ola Electric has postponed the sale process of its electric scooter S1 by a week to September 15 as it faced “technical difficulties” in making the website for purchases live for customers on Wednesday.
The company had last month launched the Ola S1 electric scooter in two variants — S1 and S1 Pro — at Rs 99,999 and Rs 1,29,999, respectively (ex-showroom including FAME II subsidy and excluding state subsidies).
Ola Chairman and group CEO Bhavish Aggarwal announced the decision in a late-night statement on Twitter. “We had committed to start purchases today for our Ola S1 scooter. But unfortunately, we have had many technical difficulties in making our website for purchases live today.”
He wrote on Twitter, further adding “I want to apologise to all of you, who had to wait for several hours. The website was just not up to our expectations on quality. I know we have disappointed you and I sincerely apologise to each of you for what was clearly a very frustrating experience.”
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However, Aggarwal confirmed that the reservations and the positions in the waiting line won’t be changed. Buyers who reserved the scooter first will be able to purchase it first. The delivery schedule will not be impacted either.
The company will be notifying buyers via email and push notifications about the window to purchase the scooter. The buyers will either have the choice to pay the advance amount, which is Rs 20,000 in the case of Ola S1 and Rs 25,000 in the case of Ola S1 Pro, at the time of sale or else opt for the financing option provided by the company.
(For more updates stay tuned with DNP India)