Ashneer Grover: Former Shark Tank India judge Ashneer Grover on Thursday shared a situation he faced at the Delhi airport. In his now viral tweet, the former BharatPe co-founder shared that he had to wait for 30 minutes for entering the airport. Further, he also listed some suggestion for the improvement to expendite the checking process.
Ashneer Grover says Delhi Airport terminal three needs an overhaul
Ashneer Grover took to Twitter to share a Thursday morning ordeal that he had to face at the Delhi airport. He said that he had to wait at the Delhi airport before finally entering the airport. The former Shark Tank India judge said that Delhi’s Terminal 3 needs a total overhaul and cued some suggestion for the improvement.
His tweet reads, “Delhi airport T3 needs an overhaul! 30 minutes to just enter the airport is insane. Suggestions 1) Separate gates for international / business 2) 2 people at the gate to check ticket/id (why 3 people check boarding pass between boarding gate and aircraft ? Move them !)”.
Continuing with his suggestions, he wrote, ”3) Please start flights to US / Canada / UK from Chandigarh Airport – Delhi airport is actually Punjab airport practically. All the people travelling to Delhi from Punjab daily to catch international flight is just waste of resources.”
Delhi airport @DelhiAirport T3 needs an overhaul ! 30 minutes to just enter airport is insane. Suggestions 1) Separate gates for international / business 2) 2 people at gate to check ticket / id (why 3 people check boarding pass between boarding gate and aircraft ? Move them !)
— Ashneer Grover (@Ashneer_Grover) February 23, 2023
Delhi Airport reacts
The official handle of Delhi Airport took the cognisance in the matter and thanked the entrepreneur for his valuable suggestions. “Dear Ashneer, We thank you for taking the time to share your experience and valuable feedback. Currently, DigiYatra is only deployed for domestic travellers as per govt guidelines. We would like to apprise you that we have dedicated checkpoints for domestic and international passengers such as terminal entrances, and security & immigration counters (or International passengers), available for business class passengers.”
“We would like to assure you that passenger satisfaction is always paramount for us and we always work upon the suggestions in a constructive manner to improve the passenger experience. Looking forward to your understanding and continued support. We wish to serve you better in future,” the tweet further read.
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