Indian Railways: Every day, a great number of people—from young children to old people—travel over the extensive network of Indian Railways. Senior people receive particular treatment and accommodations on the trains to ensure their comfort when travelling, among other perks. But getting a senior citizen a lower berth might be difficult at times. Let’s explore how you might guarantee your senior loved ones a lower berth reservation.
Understanding Railway Booking Procedures
The difficulties encountered by travellers looking to secure lower berth for their elderly relatives were brought to light by a recent incident. A traveller had tweeted the railways to inform them that they had reserved a train ticket for their uncle, giving preference to a lower berth because of his leg problems. However, the railways had given them an upper berth rather than a lower one.
Railway Response and Guidelines
Indian Railways reiterated its ticketing rules in reaction to the tweet. When a customer purchases a rail ticket under the general quota, they are only guaranteed a lower seat as long as one is available. The distribution is made according to first-come, first-served. Nevertheless, once on board, travellers are able to make a request for a lower berth by getting in touch with the Train Ticket Examiner (TTE). If there’s one, it will be given to them.
Prioritising Senior Citizens Comfort
Indian Railways provides special options while ordering tickets in order simplify the process and give senior citizens’ demands priority. When passengers choose the senior citizen category and then the lower berth option, the system is programmed to give priority to lower berths for senior citizens.
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