Indigo Airlines: A portion of the Fast Forward service that Indigo Airlines had implemented for passenger convenience has been withdrawn. Airlines claim that although the ability to check bags at any time under the Fast Forward service has been removed, customers will still be able to board with priority and will be paid a fee for this service.
Priority Check-in and Fast Forward Services
Information indicates that Indigo Airlines initiated Priority Check-in and Fast Forward services for the convenience of its customers. By paying extra costs online, travelers could check in and board without standing in line at the airport, and they could check their luggage at the counter.
The cost per person for domestic flights on Indigo’s website is Rs 650, and the cost per person for foreign flights is Rs 850. Some travelers have had trouble using this service at the airport lately. At the airline desk, he was informed that the Fast Forward service’s check-in feature had been eliminated. All that is offered now is boarding facilities as needed.
Two Staff Caught Pocketing Excess Baggage Fees
Two staff were pocketing the excess baggage fee instead of turning it in to the airlines at the airport. Senior officials discovered their fraud during an investigation, which brought this to light. Of the additional luggage stored in the two planes, the accused had retained Rs 54,000. The police have opened an investigation and filed a case.