Rajasthan News: In Rajasthan, the convenience of online booking in roadways buses is being overshadowed by confusion and disputes due to a major gap in the system. Although passengers can pre-book seats online and receive specific seat numbers, conductors on the bus are often unaware of these bookings after the bus departs from the main bus station. This oversight results in conductors assigning seats on a first-come, first-served basis to passengers boarding at subsequent stops, leading to confusion and arguments when pre-booked passengers board mid-route and find their seats occupied.
Systemic Flaws and Suggestions for Improvement
Roadways officials acknowledge that the issue stems from a lack of real-time updates within the booking system. Once the bus departs, conductors don’t receive notifications about online seat bookings, allowing them to issue tickets and assign seats based on availability from their end. Passengers and officials alike suggest that conductors should be provided with updated booking charts to avoid this issue, and ticket counters should also assign seat numbers for all tickets to maintain consistency.
Impact on Passengers and Need for System Update
Passengers like Manish Kumar and Babulal report frustration as they have to argue over seats despite booking them in advance, causing inconvenience for both booked and unbooked passengers. Many suggest that the system should ensure seat assignments for every ticket issued by conductors and provide updated booking information at each stop.
Restricted Validity of Online Bookings
Currently, online tickets are only valid if booked at least half an hour before the bus departure from the main station. Any bookings made after this time are not reflected in the conductor’s chart, leaving room for further seat-related issues. This limitation requires both technological upgrades and clear instructions for passengers and conductors alike to improve service quality and reduce disputes.
Online Seat Allocation Unreliable Due to System Gaps
In Rajasthan, the convenience of online booking in roadways buses is being overshadowed by confusion and disputes due to a major gap in the system. Although passengers can pre-book seats online and receive specific seat numbers, conductors on the bus are often unaware of these bookings after the bus departs from the main bus station. This oversight results in conductors assigning seats on a first-come, first-served basis to passengers boarding at subsequent stops, leading to confusion and arguments when pre-booked passengers board mid-route and find their seats occupied.
Systemic Flaws and Suggestions for Improvement
Roadways officials acknowledge that the issue stems from a lack of real-time updates within the booking system. Once the bus departs, conductors don’t receive notifications about online seat bookings, allowing them to issue tickets and assign seats based on availability from their end. Passengers and officials alike suggest that conductors should be provided with updated booking charts to avoid this issue, and ticket counters should also assign seat numbers for all tickets to maintain consistency.
Impact on Passengers and Need for System Update
Passengers like Manish Kumar and Babulal report frustration as they have to argue over seats despite booking them in advance, causing inconvenience for both booked and unbooked passengers. Many suggest that the system should ensure seat assignments for every ticket issued by conductors and provide updated booking information at each stop.
Restricted Validity of Online Bookings
Currently, online tickets are only valid if booked at least half an hour before the bus departure from the main station. Any bookings made after this time are not reflected in the conductor’s chart, leaving room for further seat-related issues. This limitation requires both technological upgrades and clear instructions for passengers and conductors alike to improve service quality and reduce disputes.
Keep watching our YouTube Channel ‘DNP INDIA’. Also, please subscribe and follow us on FACEBOOK, INSTAGRAM, and TWITTER