UPI Wrong Payment Refund: Using UPI for payments has grown to be commonplace. In such a scenario, you frequently inadvertently transfer money to another account. Haste is usually the cause of this, which leaves us in a lot of trouble. But if you file a complaint in time, you can get your money back, so don’t worry.
Prompt Complaint Filing
The Reserve Bank of India (RBI) states that you can request the return of your money within 48 hours of filing a complaint or within two working days if it was transferred to the incorrect account. We are providing you with information on every step you need to take in order to get your money back.
Platform-Specific Numbers
Call the payment platform’s helpline number (Phone-pay, Google pay, Paytm) in the first instance if you made a payment on the incorrect number. You’ll need to provide all the information asked for there.
- Phone-pay helpline number-1800-419-0157
- Google Pay Helpline Number- 080-68727374 / 022-68727374
- Paytm Helpline Number- 0120-4456-456
- BHIM Helpline Number- 18001201740, 022- 45414740
Official Complaint Filing
Next, you file a complaint by visiting the National Payment Corporation of India (NPCI) website. You ought to file a complaint with your bank as soon as you can in addition to this.
These are the procedures for filing a complaint
- You dial the BHIM helpline number 18001201740 first. Provide all the details requested here.
- Next, fill out the transaction details (PPBL, number, etc.) and file a complaint with your bank regarding the incorrect payment you made.
- You can file a complaint with Lokpal via its website if the bank fails to finish processing your refund within the allotted time.
- Your transaction will be validated upon completion of the complaint procedure, and you will receive your money back within two to three business days.
Direct Contact with Recipient
In addition to following all legal procedures, you should get in touch with the number you used to make the incorrect payment if your funds ended up in the wrong account. You can ask them to give the money back.
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