Punjab News: Punjab has achieved the top position in the Grievance Redressal Index, a national ranking system developed by the Government of India to assess grievance resolution across states and Union territories (UTs). This recognition highlights Punjab’s effective measures in addressing public issues.
Effective Initiatives
Punjab’s success is attributed to various initiatives launched by the state government, including ‘Sarkar Tuhade Dwar’ and ‘Sarkar Vyapar Milni.’ These programs have been instrumental in improving the responsiveness and efficiency of grievance redressal mechanisms. ‘Sarkar Tuhade Dwar’ (Government at Your Doorstep) brings government services directly to citizens, while ‘Sarkar Vyapar Milni’ (Government Business Meet) focuses on addressing the concerns of the business community.
- Commitment to Public Service
Aman Arora, the state’s Minister for Governance Reforms and Public Grievances, announced the achievement, emphasizing that it reflects Punjab’s commitment to resolving public grievances effectively. He highlighted that the top ranking is a testament to the hard work and dedication of the state’s administrative machinery and its focus on transparent and prompt resolution of issues.
Future Plans
Looking ahead, the Punjab government aims to sustain and build upon this success by continuing to innovate and improve grievance redressal processes. The state plans to further leverage technology and citizen feedback to ensure that public concerns are addressed swiftly and efficiently.
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